Customer Testimonials

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Google Oct 10, 2024

Justin is why not low. First guy said there is no transmission filter give us $600. Called couple days later Justin quickly and efficiently helped me locate and sold me what I needed.

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Google Oct 7, 2024

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Google Oct 5, 2024

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Google Oct 4, 2024

1) The salesperson I was dealing with was amazing start to ending. Huge shout out to Andrew! 2) My problem is that I requested a lease of 15k miles a year and they gave me a quote for "that" .... We're ready to dot the I's and cross the T's and it turns out it was quoted at 10k miles a year. Obviously the price goes up substantially! I feel it is was a (bate and switch) by the management team. So please be careful when doing business with is dealership. 3) I had a problem with getting the 1...

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Google Oct 2, 2024

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Google Oct 1, 2024

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Google Oct 1, 2024

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Google Oct 1, 2024

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Google Sep 28, 2024

Efficient and courteous staff!

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Google Sep 28, 2024

Was greeted very warmly. Took awhile, but everyone was really nice. The issue was under warranty, so I didn't need to worry about cost.

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Google Sep 28, 2024

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Google Sep 27, 2024

Loved the staff especially Chris Campbell. Got a great deal and appreciate the professionalism. Great experience.

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Google Sep 27, 2024

Purchased a pre-owned Kia Soul here. Worked with Garrett and Andrew. Both are great people and fantastic to work with. Car had a small issue that was fixed immediately when it was discovered and reported to them. Service department is great to work with as well. Highly recommend checking out Kia Medford if you're in the market for a new or pre-owned vehicle.

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Google Sep 26, 2024

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Google Sep 24, 2024

They did a great job. And I didn’t wait long. I was very happy 😃

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Google Sep 24, 2024

The service department has always been the best no matter what is going on we have the best service department. Thank you Medford Kia!

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Google Sep 22, 2024

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Google Sep 21, 2024

Love Medford Kia… great service! Fast! Easy to work with… 🥰

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Google Sep 21, 2024

Quick fast and thorough service staff was very friendly and knowledgeable

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Google Sep 20, 2024

This was the best car shopping experience we could ask for! Garret, Andre, and Sebastian went above and beyond answering all of our questions, listening to our needs, and finding all the right solutions. We drove away in an EV9 feeling so confident and at peace with our decision. Thank you, Kia Medford!

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Google Sep 19, 2024

The sales staff were awesome they worked their butts off to get me into a new car and that was accomplished thanks Andre Morris and the rest of the team at Kia Medford

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Google Sep 18, 2024

Chris was great to work with The others that we met there where great too Very friendly

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Google Sep 18, 2024

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Google Sep 17, 2024

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Google Sep 17, 2024

Great customer service!

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Google Sep 17, 2024

Very smooth and easy. Great group of people.

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Google Sep 17, 2024

Jon Wehren made my experience less confusing than others. He found the color I was looking for plus an upgraded trim. He was friendly, honest, and patient. When I was frustrated he helped me through it and I got payments I could live with. Always working the numbers for me. His attitude was great. Chris was nice too. Wish the miles driven a year on a lease was a little more since I live out in the country. Thank you Kia and Thank you Jon Wehren.

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Google Sep 16, 2024

5 stars for Robert Gentleman, highly recommended. Some of the other staff lacks in customer service. I had to push for what was written in the contract.

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Google Sep 14, 2024

They always go above and beyond, thankful for everything they have done for us, and continue to do!

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Google Sep 12, 2024

Oil change and front seat switch recall. Both were taken care of within the hour. Good job !

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Google Sep 11, 2024

Had a problem with the seat back stuck forward in our new Telluride. This happened while on vacation from Wisconsin. Called the service department about possibility of looking at it. Terry, in service, and his entire staff couldn't have been more helpful. Took care of the problem within a hour of us getting there and were back on the road. Can't express how grateful we are for their friendly, professional help!

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Google Sep 10, 2024

Great service department. Friendly, informative and fast.

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Google Sep 10, 2024

Very courteous, professional and friendly. I had an appointment and they were ready for me right on time. Everything was explained to me. I couldn't believe how fast things were done. They even washed my car. I wanted to know what my car was worth and they took the time to give me an answer. Thanks again. Carolyn

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Google Sep 8, 2024

KIA MOTORS, has always been extremely nice to work with in person or over the phone. If i need help with my KIA i would definitely go back to them.

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Google Sep 7, 2024

Best experience I've had purchasing a vehicle. No pressure, not pushy, very friendly!

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Google Sep 7, 2024

Went in to Medford Kia to get needed recalls done. Will be evaluating for the engine replacement recall. They were very acommodating and friendly. Got me out when promised. Great dealership.

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Google Sep 6, 2024

Sitting with Garrett and explaining what I was looking for, Garrett didn't waste my time. I got what I asked for and had a good experience, I'll be recommending this dealership to family when the move up here. Sebastián was also good to work with.

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Google Sep 4, 2024

Jon and Sebastian helped me trade in my jeep and get a new car, made my experience fast and quick, I left feeling good about my purchase and payment plan when I left! Super grateful for a good experience at Kia 🙂

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Google Sep 4, 2024

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Google Sep 4, 2024

personal was friendly and treat me Outstanding. Thank you Medford Kia

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Google Sep 4, 2024

From the moment I contacted Kia Medford, the communication was superb. No matter who I spoke with, everyone kept everyone else updated, worked with me to secure the car we wanted and we couldn’t be more happy. The Kia Medford team went above and beyond to not only help us get the vehicle we wanted with no added mark ups like every other dealer where we live, but they drove it to us as well, for no extra cost. We live in Redding and have an 11 month old baby and while we would have made it work, it was ...

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Google Sep 4, 2024

Great service and genuine care for their customers. Hunter was great to work with!

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Google Sep 4, 2024

I had the best experience buying my new Kia. Jonathan was awesome, the staff was friendly and I am so happy and grateful!!!

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Google Sep 4, 2024

Never felt pressured and they gave me a good deal on my trade.

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Google Sep 1, 2024

I had a very good experience getting my oil changed at Kia of Medford. The service manager was very friendly and helpful. He fixed an issue with my new floor mats and washed the car at no charge. I received excellent customer service.

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Google Sep 1, 2024

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Google Sep 1, 2024

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Google Sep 1, 2024

Kia Medford has been by the far the easiest and fastest experience buying a car they even made it possible to for me to buy a car from my home deliver it to me and sign paperwork on my kitchen table they go above and beyond truly appreciate it so much

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Google Aug 29, 2024

Great customer experience, hospital, friendly and professional. As well as fast. I felt like I was family and really enjoyed going there. And look forward to my next visit. Wonderful!!

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Google Aug 29, 2024

Professional friendly and on time!

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Google Aug 28, 2024

I was a little worried taking my car to the dealership for the recall work on my Kia Soul. I've been burned at another brand dealership. But they didn't try to pull any shenanigans at all. They performed the 3 separate recall services in under 90 mins as well as their full multi point inspection that reassures me my Kia is happy and healthy! Super nice service tech too. Thanks for taking care of us!

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Google Aug 26, 2024

Staff is always friendly and helpful. Keeps you informed throughout the process of any changes or time changes. The waiting area is comfortable and clean. KIA Medford is and has been the best choice for a dealership.

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Google Aug 25, 2024

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Google Aug 22, 2024

I appreciate the professional, knowledgeable and friendly care I received when I brought in my car. I trust these people with my car and what they tell me about its needs and that's saying a lot when we think about taking our cars to any mechanic. An extra unexpected bonus was it was cleaner than when I brought it in!! A big thank you to all who serviced my car...see you at the next service date!

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Google Aug 21, 2024

Had a great experience as a walk-in with Hunter and Sebastian.

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Google Aug 16, 2024

Service was fast, professional, and courteous! Love Kia of Medford!

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Google Aug 14, 2024

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Google Aug 14, 2024

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Google Aug 11, 2024

We took our new KIA Sportage in for an oil change yesterday. This was the best service experience we’ve ever had. The staff was friendly, personable, and considerate of our time and concerns. We appreciate the quality of service very much. Highly recommend.

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Google Aug 10, 2024

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Google Aug 9, 2024

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Google Aug 8, 2024

Good customer service

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Google Aug 6, 2024

Our experience was incredible with Kia Medford. The best service we've ever had. Thank you for your outstanding service, we appreciate Kia Medford for driving my husband and myself to the airport when we needed a ride. Thank you for the outstanding service, taking care of our car. Thank you for dropping us off at the airport when we needed a ride. The driver was so nice. And when we got back into town, we called them they picked us up from the airport. Took us back to Kia dealership to get our car and we went back home ...

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Google Aug 6, 2024

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Google Aug 5, 2024

Always great service done quickly and efficiently.

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Google Aug 5, 2024

Quick Easy purchase ... John Wehren was fun and easy to deal with .. got a very fair deal on a beautiful 2022 Nissan Pathfinder .. being an out of state buyer i was skeptical - Kia Medford took care of most everything .. good people ..

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Google Aug 2, 2024

I was treated exceptionally well at Kia Medford. I worked with Hunter and Travis I came in around 6 pm and I didn’t feel rushed and I bought my Kia Sorento and was home by 8pm with my brand new car. I love love love it. I’ve been back to ask what all the buttons do twice and have never felt like a nuisance. Go get a Kia it won’t disappoint!

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Google Aug 2, 2024

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Google Aug 1, 2024

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Google Aug 1, 2024

It was great. Salesman was knowledgeable and answered all our questions.

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Google Jul 31, 2024

John in service dept at Medford Kia was great over 6 months of problems with the Alarm system. We think we finally got it resolved.😃

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Google Jul 31, 2024

My partner & I are moving down south to Medford area in the coming months from Portland & was looking for cars online, and came across the exact car i was interested in! I entered my information, to get an estimate of monthly payment and Khalil reached out about my inquire. I was skeptical at first, as I just recovered most of my credit & also not living in Medford. Khalil answered every question I had, and also reassured me when it came to what I was feeling skeptical of! Eventually, things became more clear and I felt more confident ...

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Google Jul 31, 2024

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Google Jul 30, 2024

1st service appt since buying our Sorento. They were kind, professional, and went beyond their duties to get us serviced in a timely manner. Our kiddo was even spoiled with a new hot wheel car.

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Google Jul 29, 2024

They really helped Me get financed the went above and beyond thank you

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Google Jul 24, 2024

Great experience! It took less time than I excepted.

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Google Jul 24, 2024

Awesome experience. Comfortable waiting area. Nice and friendly staff. Good communication with what they are doing and what you need. Thank you to John in service for making this such an easy and relaxing process.

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Google Jul 24, 2024

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Google Jul 23, 2024

Had to take my soul in to have some recall parts replaced. They were very respectful and nice. The work was done quickly and their scheduling bot was helpful.

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Google Jul 23, 2024

They are always so helpful! We love it there!

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Google Jul 23, 2024

Mark in the service department was fantastic! Highly recommend

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Google Jul 23, 2024

Well, I would prefer a closer service center than going to Medford or Eugene. Otherwise it was above average, from other service centers I have been too

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Google Jul 18, 2024

Easy to work with. Friendly. Watch the warranty / back end sale to ensure you get the best value.

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Google Jul 18, 2024

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Google Jul 18, 2024

Chris was so incredibly helpful with the car buying process and he made the whole experience super easy! He was very knowledgeable and was able to answer all my questions and help get me the best deal possible. Overall I had a very good experience here!

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Google Jul 17, 2024

Thank you Kia Medford! I had the best experience buying a new car. I was able to talk about what I needed and wanted in a new car. Not only did everyone help me find the right car, but I also got help finding financing. The more I drive my car the more I love it!! Thank you for everything.

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Google Jul 17, 2024

My experience at Kia Medford was nothing short of exemplary. My first purchase was not what I expected and Craig the General Manager worked with me on a brand new Sportage at a lower interest rate. I am beyond satisfied with customer service that I received today. I am a return customer for life. Excellent people and excellent cars.

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Google Jul 13, 2024

I had a good experience dealing with Kia Medford. The sales rep that worked with me (Andrew) was a pleasure. He was very personable and attentive to all my concerns and always gave reassurance. Kudos to their detail department for an excellent job cleaning up my kia before purchase. Only thing that would have made my experience better is if they would have come down a little on price or maybe give a little more on trade-in. But I would definitely recommend Kia Medford to anyone shopping for a vehicle.

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Google Jul 12, 2024

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Google Jul 12, 2024

Took care of business. Thank you

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Google Jul 11, 2024

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Google Jul 10, 2024

Excellent service from Mark and very punctual. Went on a Saturday and no waiting, it was awesome. Always enjoy their service department, never any problems. Also, purchased my car their and it was easy and a great experience. I love dealing with them in all their department.

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Google Jul 6, 2024

Great service

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Google Jul 6, 2024

Excellent service

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Google Jul 6, 2024

Jon was awesome! It was an amazing experience and the car is so nice, the nicest I’ve ever owned. For sure coming back next time!

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Google Jul 4, 2024

I love the fact that he was informative and courteous and professional and quick didn’t beat around the bush and just saying give them a raise freaking felt good leaving the place very satisfied. Thank you for the good work.

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Google Jul 2, 2024

Great service, friendly staff, made sure I was taken care of and listened to what I wanted, thank you kia meford!

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Google Jul 1, 2024

Chris was incredibly helpful and patient. He worked with us to get the best deal possible. Everyone at Kia Medford was friendly and made the whole experience easy and comfortable. I highly recommend stopping by if you're looking for a new car!

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DealerRater Sep 20, 2023

Knowledgeable staff, ALL of them were friendly and patient with my nine thousand questions. And the service manager who is female (I love that!) was very knowledgeable and friendly. And I'm VERY happy with my new purchase! I would buy again should I ever decide to trade...which I won't because I love my new kia!

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DealerRater Aug 9, 2023

Knowlegable, very friendly, very helpful, polite, professional, Jon was a honest and hard worker to help me the customer,Jon was extremely positive towards the dealership and company which made me want to do business with the store, Jon W. was the best salesman I have ever met. worked with Jon the entire time who was very patient and all the other things I quoted in the beginning of this review. He went through all of the financials in a very straightforward manner, and gave me the time that I needed to make an informed decision that I would be ...

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