Customer Testimonials

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Google Jul 18, 2024

Easy to work with. Friendly. Watch the warranty / back end sale to ensure you get the best value.

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Google Jul 18, 2024

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Google Jul 18, 2024

Chris was so incredibly helpful with the car buying process and he made the whole experience super easy! He was very knowledgeable and was able to answer all my questions and help get me the best deal possible. Overall I had a very good experience here!

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Google Jul 17, 2024

Thank you Kia Medford! I had the best experience buying a new car. I was able to talk about what I needed and wanted in a new car. Not only did everyone help me find the right car, but I also got help finding financing. The more I drive my car the more I love it!! Thank you for everything.

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Google Jul 13, 2024

I had a good experience dealing with Kia Medford. The sales rep that worked with me (Andrew) was a pleasure. He was very personable and attentive to all my concerns and always gave reassurance. Kudos to their detail department for an excellent job cleaning up my kia before purchase. Only thing that would have made my experience better is if they would have come down a little on price or maybe give a little more on trade-in. But I would definitely recommend Kia Medford to anyone shopping for a vehicle.

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Google Jul 12, 2024

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Google Jul 12, 2024

Took care of business. Thank you

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Google Jul 11, 2024

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Google Jul 10, 2024

Excellent service from Mark and very punctual. Went on a Saturday and no waiting, it was awesome. Always enjoy their service department, never any problems. Also, purchased my car their and it was easy and a great experience. I love dealing with them in all their department.

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Google Jul 6, 2024

Great service

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Google Jul 6, 2024

Excellent service

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Google Jul 6, 2024

Jon was awesome! It was an amazing experience and the car is so nice, the nicest I’ve ever owned. For sure coming back next time!

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Google Jul 4, 2024

I love the fact that he was informative and courteous and professional and quick didn’t beat around the bush and just saying give them a raise freaking felt good leaving the place very satisfied. Thank you for the good work.

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Google Jul 2, 2024

Great service, friendly staff, made sure I was taken care of and listened to what I wanted, thank you kia meford!

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Google Jul 1, 2024

Chris was incredibly helpful and patient. He worked with us to get the best deal possible. Everyone at Kia Medford was friendly and made the whole experience easy and comfortable. I highly recommend stopping by if you're looking for a new car!

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Google Jul 1, 2024

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Google Jul 1, 2024

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Google Jul 1, 2024

Our experience was both pleasant and professional. We were both very impressed with Hunter Jackson's knowledge and navigational skills. Great vibe, fine young man. The entire staff was outstanding. A shout out to finance managment and Sebastian. Thanks guys, peace out. Joseph and RaShelle.

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Google Jun 29, 2024

Andrew did great with our deal and dealing with me being a very type A car buyer. Thanks!!!!

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Google Jun 27, 2024

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Google Jun 27, 2024

The staff at Kia are so pleasant! My oil change and recall item were completed in less time than anticipated, which was great. Two issues that are just a matter of finishing a job right is that there was engine oil on the inside door armrest and the backseat was not put back into position after trimming a piece of excess rubber around a back window. I need to do some research to determine if the Kia practice of measuring tread to determine if the tires should be rotated has become the standard.

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Google Jun 27, 2024

Came in early for my oil change. They said no problem we can work you in. Always professional. Thanks.

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Google Jun 26, 2024

Had to take our Kia in for a recall, went early in the morning at 8:30 AM. The original paperwork we received in mail said it would take up to 2 hours but they had us in and out in less than 30 minutes I think! Glad it was a fast and painless process 🙂

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Google Jun 26, 2024

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Google Jun 22, 2024

Friendly service as always! Thorough and informative. Will continue to go here for my vehicle service.

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Google Jun 21, 2024

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Google Jun 21, 2024

It was great to work with kia team and finance team.

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Google Jun 21, 2024

Best oil change ever. So fast. The technician went beast mode and finished it in 10 minutes.

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Google Jun 20, 2024

The Service Department was professional, on time, and did a great job repairing a recall issue.

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Google Jun 20, 2024

Very nice and professional

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Google Jun 18, 2024

The staff at Kia Medford is always friendly and eager to help. After they service my car, it is always washed and clean. A+!

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Google Jun 18, 2024

Easy appointment scheduling. Courteous professional and friendly service personnel. Work done expeditiously with great communication prior to, during and after the appointment.

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Google Jun 17, 2024

I took my car in for a recall by Kia Motors. The part was replaced and my car was returned to me in less than 2 hours. The waiting room is small, and the layout of the facility is not conducive to looking at new cars, we had to go through the employee break room to get to the lot to look at new cars and then return back through the break room to return to the waiting room. It just felt very uncomfortable going through the employees' breakroom when they are trying to relax or eat lunch.

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Google Jun 15, 2024

Great Dealership. The entire team was professional and kind

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Google Jun 15, 2024

Craig was a pleasure to deal with. Went to all extremes to make sure I got the car that I really wanted. The second time I bought a car from him. Very happy with what I got, got a very good group of guys at the store, All in all they'll get five stars from me everyday.

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Google Jun 13, 2024

Great service.

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Google Jun 13, 2024

Today I brought my Sportage in for several reasons. All three of the gentlemen that I work with were extremely professional and very attentive. Kudos to Gary in detailing and Andre in sales they answered all my questions and I left completely satisfied. The guys in service were great too.

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Google Jun 13, 2024

Very professional in keeping me informed as my re-call was being addressed. Parts necessary for more repairs were ordered and I will be notified when parts arrive.

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Google Jun 13, 2024

Very clean and professional.

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Google Jun 11, 2024

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Google Jun 11, 2024

I had a situation that I needed a new battery for my Kia. They were able to help and were very professional and courteous. They did a great job and helped me without hesitation. Thank you!! Fair price and great customer service.

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Google Jun 11, 2024

Absolutely seamless. Everything worked absolutely great. Been buying cars over 50 years. Best experience I've ever had. They delivered it scale of 1 to 10. 11.

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Google Jun 9, 2024

We enjoyed our experience at Kia of Medford and no pressure sales and very informative salesmen and thorough. Service department is very helpful and all the staff seem well trained to give good customer service not just sell a car and forget it. Would by another car here if the opportunity arises. Regards, Dave Shoemaker

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Google Jun 8, 2024

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Google Jun 7, 2024

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Google Jun 6, 2024

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Google Jun 2, 2024

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Google Jun 2, 2024

Thank you for your great service. I'M happy you now offer Saturday oil changes.

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Google May 31, 2024

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Google May 31, 2024

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Google May 30, 2024

I appreciated the personal service and punctuality.

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Google May 29, 2024

Fast and efficient service

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Google May 29, 2024

It was an easy service appointment. Terry was gracious and professional.

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Google May 29, 2024

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Google May 29, 2024

John made it very easy and pain free to drop my car off for a recall coming from out of town, car was done when promised with no issues, great experience!

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Google May 29, 2024

Everyone was courteous and respectful

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Google May 27, 2024

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Google May 26, 2024

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Google May 25, 2024

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Google May 23, 2024

I had just taken a trip put me over my Ola change mileage. They got me in within two days make it really easy arrived my appointment. They greeted me by name. Had my car done within 30 minutes even washed it for me rotate my tires, which I did not ask them to do they did it as a courtesy, which I appreciate, checked out everything and walk me through step-by-step. I love going to a place that make sure my car is taken care of even after the original purchases made and not many dealerships. Take care of you ...

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Google May 22, 2024

Rattling sound driver's door and now problem solved!! Great work Kia

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Google May 22, 2024

I took my car in for a oil change and the team was great. I give them a 10 thank you for your business.

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Google May 22, 2024

Highly personable and professional. Kia Medford worked well with me as a California buyer.

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Google May 22, 2024

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Google May 21, 2024

Just went in for a service and everyone was really nice, also washed the truck and did it in the time they said, good experience, we will be back.😁👍

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Google May 20, 2024

After 2 years of looking for the perfect family vehicle, we had the opportunity to work with Andrew and Sebastian on the purchase of our 2024 Kia Telluride EX X-line in wolf gray. We’ve enjoyed this suv so much and are so happy we made the decision to make the purchase. The room is a game changer! Both Andrew and Sebastian were instrumental in helping us to find the right vehicle, that fit our family, and budget. We got a great deal and would recommend working with their team on a new Kia purchase! Way to go Kia Medford!

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Google May 19, 2024

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Google May 19, 2024

Excellent sales, dealt with Andre, very relaxed non stressed sales, excellent deal from Kia Medford. Helping my family during purchase and Kya Medford delivered the car directly to the house for free. Great service

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Google May 17, 2024

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Google May 17, 2024

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Google May 17, 2024

Fantastic staff!

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Google May 17, 2024

Started out not so happy that I was going to have to go back for the same thing because of them not having my part. I stated that I was hoping to have it fixed today because I live so far away. A few minutes later he came back letting me know they found the part local and would have it fixed soon. I was very pleased with the end result.

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Google May 17, 2024

They were amazing!!!

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Google May 16, 2024

We found ourselves in need of an oil change while hundreds of miles from home. John fit us in to the schedule, and the tech team also found and addressed a recall issue, checked and rotated tires, and returned a beautifully washed vehicle. We really appreciate their prompt and friendly service.

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Google May 16, 2024

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Google May 15, 2024

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Google May 14, 2024

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Google May 14, 2024

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Google May 14, 2024

Medford Kia is ALWAYS great! John is very friendly and helpful, never makes me feel like an interruption or a number. He explained the results of my service AND had my car washed!!!

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Google May 14, 2024

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Google May 11, 2024

Andrew and his team are super awesome!!! I'm terrible remembering names, but the finance team did an excellent job getting into the vehicle of my dream!!! All the people behind the scenes were super nice!! Out standing in there fields!!! I can't say enough great things about everyone who helped me!! Thank you guys!!!!!!❤🌹

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Google May 11, 2024

Friendly and detailed explanations and service progress. In particular, it is best for customers waiting on site due to quick service completion.

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Google May 10, 2024

The guys at Kia went out of their way to help me get into a brand new Kia sportage they stayed after closing on a Sunday and the salesman even washed my car and filled it with gas for me. I definitely recommend Robert at Kia in Medford and Sebastian did a great job with financing. Thank you Kia in Medford we appreciate you.

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Google May 10, 2024

Great customer service. Very friendly staff. Awesome pricing. Highly recommend!!!

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Google May 9, 2024

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Google May 8, 2024

Great car (2024 Niro, Hybrid.) GREAT SALES HELP, GREAT PRICE. A+++++

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Google May 8, 2024

Ask for Chris/Khalil Campbell! He's the man.

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Google May 7, 2024

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Google May 7, 2024

Great costumer service friendly staff

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Google May 7, 2024

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Google May 4, 2024

Great service! Really fast, nice waiting room, excellent post service discussion with the service technician. I feel very confident my car is ready to go for the summer driving. Thanks

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Google May 3, 2024

My best car purchase experience by far!! Thanks to everyone at Kia.

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Google May 3, 2024

We had a great experience looking for a new car. Salesman Robert Gentleman was the best. He did not push us to purchase and had the answers to our questions, kudos Robert.

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Google May 2, 2024

Excellent service! Fast and no hassle, even found the exact color I wanted!

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Google May 2, 2024

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Google May 2, 2024

Great experience. Flew in to get my new 2024 Kia Telluride. Best price and service around. Andrew was a very knowledgeable sales consultant.

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Google May 1, 2024

Jon W helped me purchase a Niro EV for our company fleet and the entire transaction went as smoothly as possible. I explained how I was approaching the purchasing process and he gave me no push back. I am grateful for the experience.

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Google Apr 30, 2024

Very friendly staff and quick service. I drive from Klamath to Medford just because I like the peace of mind knowing they thoroughly check my car when I bring it in. Their wait room is always kept up nicely and it's lovely to be able to grab a hot coffee while waiting too. I will be a customer for a long time.

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Google Apr 30, 2024

Today I had my Kia Sportage serviced and what a great service department! The service manager walked me to my car! Top notch! If you need service this is the place to be! Thank you Medford Kia! I will see you at my next service!

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Google Apr 29, 2024

Andrew made our experience for buying our first new car very easy and stress free! He listened to our needs and wants and made sure to help us get what we wanted. Sebastian was also very helpful and listened to our needs and wants, too! We had a very good experience.


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