Customer Testimonials

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Google Feb 11, 2025

Great experience. Professional, Prompt, but also felt like family. They took great care of my two kids and me. Even washed the car! Thanks Medford Kia!

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Google Feb 11, 2025

Quick, courteous & free car wash - what’s not to like!

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Google Feb 10, 2025

Was looking for a reliable used vehicle on a tight budget, Hunter went above and beyond to make it happen. Couldn’t be happier I would highly recommend talking to him to anyone in a similar situation.

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Google Feb 9, 2025

Easy, quick service experience. Thank you!

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Google Feb 7, 2025

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Google Feb 6, 2025

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Google Feb 6, 2025

Bought a vehicle from Nickey at Kia Medford. The deal was done remotely, and Nickey couldn't have done more to answer any questions or concerns I had. He was incredibly responsive, communicative, represented the vehicle in a very detailed manor, was absolutely transparent throughout the process. I would highly recommend working with Nickey, and I certainly wouldn't have any hesitations about working with Nickey or Kia Medford in the future. Thanks again! 10/10

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Google Feb 6, 2025

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DealerRater Feb 5, 2025

From start to finish the service and communication was outstanding. It is the second car that I’ve bought from this dealership.

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Google Feb 5, 2025

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Google Feb 3, 2025

Carter was terrific! From beginning to end he was efficient, prompt, communicated next steps very well, listened well to what we wanted. Very custom experience delivering our vehicle to us at our house being 3hrs away from dealership! Amazing!!

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Google Feb 1, 2025

Had a very fast and courteous service today. Spencer was very organized and on the ball. Thanks again for you great service also washed our car even though it was raining. Thanks again.

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Google Jan 31, 2025

Had a great experience at KIA Medford yesterday - nice clean waiting area, updates while I waited and found all personnel polite and respectful. Will be returning there for future service!

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Google Jan 31, 2025

John at Kia’s Service Center is the man! Always helpful, does a good job explaining your options, and keeps you posted on your progress.

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DealerRater Jan 31, 2025

Everything was fine they did a somewhat job on the washing my car but didn't fill my windshield fluid didn't say anything about the tire light being on other then that I would assume they checked everything thing out after all that's what I paid for

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Google Jan 31, 2025

Just had an amazing experience with John in service, thought I needed service before a lease return. I was mistaken, he kindly informed me, and did a handoff to Chris S and Craig who quickly went thru my car, organized a shuttle and sent me on my way. Not very often that you get this great of service in a sales environment, when not buying anything. 10/10 would recommend, and I will recommend these 3 gentlemen specifically to friends/family in the community. Thank you and I will miss Pearlie, my sweet Niro!

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Google Jan 29, 2025

Really nice and calmly helped me in the process of finding a new car.

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Google Jan 29, 2025

Fast service and fair pricing. They got me in and out quick and worked with my schedule. Also only did as I asked

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DealerRater Jan 29, 2025

Great customer service! Terry in service is always helpful and goes above and beyond to accommodate me.

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Google Jan 29, 2025

Awesome service and people

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Google Jan 28, 2025

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DealerRater Jan 28, 2025

Did work timely and took care of my vehicle issues and questions I had with expertise

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Google Jan 28, 2025

This dealership was fantastic start to finish! We were extremely happy with Nickey our salesperson, and would highly recommend this business!!

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Google Jan 28, 2025

The whole staff was so friendly and easy going-even on a Sunday morning. We were able to find something nice with low mileage within our price range. Garrett was very considerate and easy to work with. Highly recommended going to Kia Medford if you’re in the market for a new or used car.

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Google Jan 28, 2025

Instead of getting me into a car I was ok with Nickey helped find me the car I loved and they all worked with me to make it the right price. They also gave me a fair price on my trade in. Thank you all so much!

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Google Jan 25, 2025

Quick, quality service with friendly staff. John was very helpful in explaining what services my car did and didn't need in a pressure free way, which I greatly appreciated

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Google Jan 23, 2025

Great place! So easy to shop with! And they delivered!

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Google Jan 22, 2025

Kia is wonderful! I walked in and Terry in the service department greeted me by name, took my keys and took care of anything. I decided today to test drive a new 2025 Carnival and my salesman was “The Bomb”! Chris Campbell started the test drive and explained all the features so well the car sells itself. I got in the drivers seat and felt absolutely no pressure on where to go or how long to drive for, he really allowed me to test the vehicle. Hands down the best test drive experience ever!! Thank you Chris, you are a five ...

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Google Jan 22, 2025

John at kia always takes good care of me!

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Google Jan 22, 2025

I have never had a good experience at a car lot until now. KIA has been amazing. They are honest, transparent and very supportive in making the what may feel impossible a reality! Thank you for helping not once but twice with our wants.

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Google Jan 22, 2025

Jonathan Wehren took such good care of me! He got me exactly what I wanted and went above and beyond! We were friends by the time I left and he has called to check on me a few times since. He is THE man to go to!

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Google Jan 21, 2025

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Google Jan 20, 2025

Good explanations of service, no hassle, and gave me a free car wash since they took a bit longer than expected

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Google Jan 19, 2025

Andrew and the rest of the staff did great work, asked enough questions to get a good idea of our auto needs, and put effort into finding a deal we could make and be happy with. Highly recommend!

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Google Jan 17, 2025

Very professional and pleasant. Everyone was very nice and helpful. Even though they were very busy the day we purchased our Kia.

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Google Jan 16, 2025

Everyone was very nice and very helpful. It would have been good to watch something on TV rather than a very silly game show. I understand why news can't be shown if people have come to blows over it. It seems to me that grown ups should be able to compromise on what is watched and keep their opinions to themselves in a public place. If they can't behave themselves, perhaps they should be told to leave instead of punishing everyone by having to watch something silly for 3 hours while waiting for their cars. This does not reflect ...

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Google Jan 16, 2025

I was there for a short period of time my friend and I drink coffee and we were perfectly satisfied with our treatment and how they took care of our car.

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Google Jan 16, 2025

Awesome service thanks guys 😎

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Google Jan 16, 2025

We recently purchased a new K5 GT line. Our sal3s person was Hunter. He 2as very informative and not pushy. We enjoyed the full process.

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Google Jan 16, 2025

Quick and excellent service!

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Google Jan 14, 2025

I went in for my 16,000 mile service and was greated with kindness, I was in and out in less than 45 minutes

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DealerRater Jan 12, 2025

First time at the service department. My experience exceeded my expectations. 5 star service.Thank you, Medford Kia!

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Google Jan 11, 2025

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Google Jan 10, 2025

Kia Medford has really been a good experience for us. Moving from Florida to here has been a rollercoaster but Spencer made our serving our vehicle as pleasant as possible. We were not there long and they washed our car without asking. Thank you again for all that you guys do!

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Google Jan 8, 2025

As always fast, friendly and efficient!

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Google Jan 8, 2025

John was very up front and took care of everything he could.

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DealerRater Jan 7, 2025

Spencer‘s customer service young man when I walked in was excellent. I had a few questions that he was happy to answer them along with a great personality. Made my visit easy.

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Google Jan 4, 2025

Great place that helped me when no other dealership would.

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Google Jan 4, 2025

Both Rob and Robert did a great job of walking us through the various vehicle options and were very helpful in making us feel at ease during the purchasing process.

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Google Jan 3, 2025

Generally very good. But Andrew said he would call me back on two occasions but he did not do so.

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Google Jan 3, 2025

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Google Jan 3, 2025

Hunter went over and above to find us the car we wanted. He was very professional and knowledgeable. He and Robby even delivered it to us in Mt. Shasta on New Year's Eve! That was amazing. We love our 2025 KIA Telluride!!

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Google Jan 3, 2025

Robert did a great job

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Google Jan 2, 2025

The Kia team was great!!! Super friendly and very knowledgeable about all the details of my recent visit. Thanks to all of you who had a part in replacing my engine!!!

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Google Dec 31, 2024

Fast service was in an out before my coffee was done brewing! Thanks Kia boys !

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Google Dec 31, 2024

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DealerRater Dec 31, 2024

Everyone was very nice, skilled, and helpful. Carter was the one who helped me through the process and was very good.

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DealerRater Dec 29, 2024

Definitely a big help in helping me with my financial situation and is keeping me on the road

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Google Dec 29, 2024

Very helpful and kind! I had several issues that were handled in a timely manner.

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Google Dec 26, 2024

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DealerRater Dec 25, 2024

Spencer provided great and efficient service on Sat when we had a defective battery in very new car

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Google Dec 24, 2024

Always very pleasant to go get my oil change or car worked on, very nice people and helpful if you have questions...highly recommend

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DealerRater Dec 20, 2024

Unbelievable service. It took longer than we would have liked but all in all great

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DealerRater Dec 20, 2024

Everyone at Medford KIA has expert customer service skills!! I love the entire experience there

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Google Dec 17, 2024

Terry was very professional and kind..I had a problem with 2016 Kia Sunroof...Terry recalibrate for me...At not cost to me...I really appreciate it..Would recommend taking your Kia or any vehicle to Kia Medford for Service..GOD Bless!!

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DealerRater Dec 17, 2024

Smooth low pressure buying experience from start to finish. Was in and out within a few hours.

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Google Dec 17, 2024

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Google Dec 13, 2024

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Google Dec 12, 2024

Always great here. Take great care of you

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Google Dec 11, 2024

They were great. They let me know exactly what was going on and what my car needed and I really appreciated that

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DealerRater Dec 11, 2024

During the last two weeks I dealt with Justin in auto parts, and John in Kia Service Department. Both team members are.timely, efficient, and courteous. Kia Medford gives excellent customer service!

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Google Dec 10, 2024

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Google Dec 7, 2024

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Google Dec 4, 2024

Employees were nice to work with and didn't force extra parts on me.

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Google Dec 4, 2024

Always feel taken care of here. Happy first time owner of a Kia for over a year.

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Google Dec 3, 2024

I had the best experience ever at Kia Medford! Robbie was so approachable and made me feel so trusting and comfortable. Sebastian was excellent with numbers and gave me the best apr possible. Truly an experienced team. Priscilla

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Google Dec 3, 2024

Great dealership Hunter was able to get me approved in less then a hour I was in and out with my new car I would highly recommend Kia !!!

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Google Dec 3, 2024

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Google Nov 29, 2024

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Google Nov 27, 2024

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Google Nov 24, 2024

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Google Nov 22, 2024

Brought our car in for service and all I can say is that our experience was great! From the moment we walked in Danielle was amazing, she is super friendly and made us feel very welcomed. Spencer took care of our car, his customer service was great. We appreciate you both on making our trip to this location as smooth as possible!

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Google Nov 21, 2024

Chris was extremely helpful and I ended up getting more car than I expected but within budget and should save me money based on the economy which is around 55mpg.

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Google Nov 21, 2024

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Google Nov 20, 2024

I travel cross country every year. Medford KIA gets my car ready for the trip back east and sometimes checks it out when I first arrive. They’re very pleasant and efficient.

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Google Nov 20, 2024

Great Service on my master window switch!!

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Google Nov 20, 2024

Quick and easy!

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Google Nov 20, 2024

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Google Nov 20, 2024

Andrewand the rest of the staff were awesome.

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Google Nov 13, 2024

I am very pleased with the service I was helped by Chris Campbell he helped me upgrade into a bigger better truck very polite, easy going and likable thank you guys for your help

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Google Nov 9, 2024

I recently purchased a car and was blown away by the outstanding customer service and seamless buying process. From start to finish the entire process was simple, engaging and incredibly fast. If you're in the market for a new car, I highly recommend this dealership. Be sure to ask for Hunter and tell them Shenise sent you!!!

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Google Oct 10, 2024

Justin is why not low. First guy said there is no transmission filter give us $600. Called couple days later Justin quickly and efficiently helped me locate and sold me what I needed.

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Google Oct 7, 2024

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Google Oct 5, 2024

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Google Oct 4, 2024

1) The salesperson I was dealing with was amazing start to ending. Huge shout out to Andrew! 2) My problem is that I requested a lease of 15k miles a year and they gave me a quote for "that" .... We're ready to dot the I's and cross the T's and it turns out it was quoted at 10k miles a year. Obviously the price goes up substantially! I feel it is was a (bate and switch) by the management team. So please be careful when doing business with is dealership. 3) I had a problem with getting the 1...

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Google Oct 2, 2024

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Google Oct 1, 2024

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Google Oct 1, 2024

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Google Oct 1, 2024

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Google Sep 28, 2024

Efficient and courteous staff!


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