Customer Testimonials

Great experience. Professional, Prompt, but also felt like family. They took great care of my two kids and me. Even washed the car! Thanks Medford Kia!

Quick, courteous & free car wash - what’s not to like!

Was looking for a reliable used vehicle on a tight budget, Hunter went above and beyond to make it happen. Couldn’t be happier I would highly recommend talking to him to anyone in a similar situation.

Easy, quick service experience. Thank you!



Bought a vehicle from Nickey at Kia Medford. The deal was done remotely, and Nickey couldn't have done more to answer any questions or concerns I had. He was incredibly responsive, communicative, represented the vehicle in a very detailed manor, was absolutely transparent throughout the process. I would highly recommend working with Nickey, and I certainly wouldn't have any hesitations about working with Nickey or Kia Medford in the future. Thanks again! 10/10


From start to finish the service and communication was outstanding. It is the second car that I’ve bought from this dealership.


Carter was terrific! From beginning to end he was efficient, prompt, communicated next steps very well, listened well to what we wanted. Very custom experience delivering our vehicle to us at our house being 3hrs away from dealership! Amazing!!

Had a very fast and courteous service today. Spencer was very organized and on the ball. Thanks again for you great service also washed our car even though it was raining. Thanks again.

Had a great experience at KIA Medford yesterday - nice clean waiting area, updates while I waited and found all personnel polite and respectful. Will be returning there for future service!

John at Kia’s Service Center is the man! Always helpful, does a good job explaining your options, and keeps you posted on your progress.

Everything was fine they did a somewhat job on the washing my car but didn't fill my windshield fluid didn't say anything about the tire light being on other then that I would assume they checked everything thing out after all that's what I paid for

Just had an amazing experience with John in service, thought I needed service before a lease return. I was mistaken, he kindly informed me, and did a handoff to Chris S and Craig who quickly went thru my car, organized a shuttle and sent me on my way. Not very often that you get this great of service in a sales environment, when not buying anything. 10/10 would recommend, and I will recommend these 3 gentlemen specifically to friends/family in the community. Thank you and I will miss Pearlie, my sweet Niro!

Really nice and calmly helped me in the process of finding a new car.

Fast service and fair pricing. They got me in and out quick and worked with my schedule. Also only did as I asked

Great customer service! Terry in service is always helpful and goes above and beyond to accommodate me.

Awesome service and people


Did work timely and took care of my vehicle issues and questions I had with expertise

This dealership was fantastic start to finish! We were extremely happy with Nickey our salesperson, and would highly recommend this business!!

The whole staff was so friendly and easy going-even on a Sunday morning. We were able to find something nice with low mileage within our price range. Garrett was very considerate and easy to work with. Highly recommended going to Kia Medford if you’re in the market for a new or used car.

Instead of getting me into a car I was ok with Nickey helped find me the car I loved and they all worked with me to make it the right price. They also gave me a fair price on my trade in. Thank you all so much!

Quick, quality service with friendly staff. John was very helpful in explaining what services my car did and didn't need in a pressure free way, which I greatly appreciated

Great place! So easy to shop with! And they delivered!

Kia is wonderful! I walked in and Terry in the service department greeted me by name, took my keys and took care of anything. I decided today to test drive a new 2025 Carnival and my salesman was “The Bomb”! Chris Campbell started the test drive and explained all the features so well the car sells itself. I got in the drivers seat and felt absolutely no pressure on where to go or how long to drive for, he really allowed me to test the vehicle. Hands down the best test drive experience ever!! Thank you Chris, you are a five ...

John at kia always takes good care of me!

I have never had a good experience at a car lot until now. KIA has been amazing. They are honest, transparent and very supportive in making the what may feel impossible a reality! Thank you for helping not once but twice with our wants.

Jonathan Wehren took such good care of me! He got me exactly what I wanted and went above and beyond! We were friends by the time I left and he has called to check on me a few times since. He is THE man to go to!


Good explanations of service, no hassle, and gave me a free car wash since they took a bit longer than expected

Andrew and the rest of the staff did great work, asked enough questions to get a good idea of our auto needs, and put effort into finding a deal we could make and be happy with. Highly recommend!

Very professional and pleasant. Everyone was very nice and helpful. Even though they were very busy the day we purchased our Kia.

Everyone was very nice and very helpful. It would have been good to watch something on TV rather than a very silly game show. I understand why news can't be shown if people have come to blows over it. It seems to me that grown ups should be able to compromise on what is watched and keep their opinions to themselves in a public place. If they can't behave themselves, perhaps they should be told to leave instead of punishing everyone by having to watch something silly for 3 hours while waiting for their cars. This does not reflect ...

I was there for a short period of time my friend and I drink coffee and we were perfectly satisfied with our treatment and how they took care of our car.

Awesome service thanks guys 😎

We recently purchased a new K5 GT line. Our sal3s person was Hunter. He 2as very informative and not pushy. We enjoyed the full process.

Quick and excellent service!

I went in for my 16,000 mile service and was greated with kindness, I was in and out in less than 45 minutes

First time at the service department. My experience exceeded my expectations. 5 star service.Thank you, Medford Kia!


Kia Medford has really been a good experience for us. Moving from Florida to here has been a rollercoaster but Spencer made our serving our vehicle as pleasant as possible. We were not there long and they washed our car without asking. Thank you again for all that you guys do!

As always fast, friendly and efficient!

John was very up front and took care of everything he could.

Spencer‘s customer service young man when I walked in was excellent. I had a few questions that he was happy to answer them along with a great personality. Made my visit easy.

Great place that helped me when no other dealership would.

Both Rob and Robert did a great job of walking us through the various vehicle options and were very helpful in making us feel at ease during the purchasing process.

Generally very good. But Andrew said he would call me back on two occasions but he did not do so.


Hunter went over and above to find us the car we wanted. He was very professional and knowledgeable. He and Robby even delivered it to us in Mt. Shasta on New Year's Eve! That was amazing. We love our 2025 KIA Telluride!!

Robert did a great job

The Kia team was great!!! Super friendly and very knowledgeable about all the details of my recent visit. Thanks to all of you who had a part in replacing my engine!!!

Fast service was in an out before my coffee was done brewing! Thanks Kia boys !


Everyone was very nice, skilled, and helpful. Carter was the one who helped me through the process and was very good.

Definitely a big help in helping me with my financial situation and is keeping me on the road

Very helpful and kind! I had several issues that were handled in a timely manner.


Spencer provided great and efficient service on Sat when we had a defective battery in very new car

Always very pleasant to go get my oil change or car worked on, very nice people and helpful if you have questions...highly recommend

Unbelievable service. It took longer than we would have liked but all in all great

Everyone at Medford KIA has expert customer service skills!! I love the entire experience there

Terry was very professional and kind..I had a problem with 2016 Kia Sunroof...Terry recalibrate for me...At not cost to me...I really appreciate it..Would recommend taking your Kia or any vehicle to Kia Medford for Service..GOD Bless!!

Smooth low pressure buying experience from start to finish. Was in and out within a few hours.



Always great here. Take great care of you

They were great. They let me know exactly what was going on and what my car needed and I really appreciated that

During the last two weeks I dealt with Justin in auto parts, and John in Kia Service Department. Both team members are.timely, efficient, and courteous. Kia Medford gives excellent customer service!



Employees were nice to work with and didn't force extra parts on me.

Always feel taken care of here. Happy first time owner of a Kia for over a year.

I had the best experience ever at Kia Medford! Robbie was so approachable and made me feel so trusting and comfortable. Sebastian was excellent with numbers and gave me the best apr possible. Truly an experienced team. Priscilla

Great dealership Hunter was able to get me approved in less then a hour I was in and out with my new car I would highly recommend Kia !!!





Brought our car in for service and all I can say is that our experience was great! From the moment we walked in Danielle was amazing, she is super friendly and made us feel very welcomed. Spencer took care of our car, his customer service was great. We appreciate you both on making our trip to this location as smooth as possible!

Chris was extremely helpful and I ended up getting more car than I expected but within budget and should save me money based on the economy which is around 55mpg.


I travel cross country every year. Medford KIA gets my car ready for the trip back east and sometimes checks it out when I first arrive. They’re very pleasant and efficient.

Great Service on my master window switch!!

Quick and easy!


Andrewand the rest of the staff were awesome.

I am very pleased with the service I was helped by Chris Campbell he helped me upgrade into a bigger better truck very polite, easy going and likable thank you guys for your help

I recently purchased a car and was blown away by the outstanding customer service and seamless buying process. From start to finish the entire process was simple, engaging and incredibly fast. If you're in the market for a new car, I highly recommend this dealership. Be sure to ask for Hunter and tell them Shenise sent you!!!

Justin is why not low. First guy said there is no transmission filter give us $600. Called couple days later Justin quickly and efficiently helped me locate and sold me what I needed.



1) The salesperson I was dealing with was amazing start to ending. Huge shout out to Andrew! 2) My problem is that I requested a lease of 15k miles a year and they gave me a quote for "that" .... We're ready to dot the I's and cross the T's and it turns out it was quoted at 10k miles a year. Obviously the price goes up substantially! I feel it is was a (bate and switch) by the management team. So please be careful when doing business with is dealership. 3) I had a problem with getting the 1...





Efficient and courteous staff!